Technical Documentation—It’s a Dirty Job,
but Someone Has to Do It!
Unfortunately, that’s how some companies regard
documentation. Especially if a company requires its hard-working engineers
to do double duty and write the documentation, too. Other companies
regard documentation as an important component of their products and
hire professional technical communicators to add value. Because you’re
reading this, you’re probably the latter.
Technical writing is all about communicating information
to people who might have trouble understanding it in its native format.
It is about organizing information in a way that readers can follow.
It is about preventing critical concepts from becoming ambiguous or
misunderstood. It requires someone with an organized mind and a penchant
for detail to write good documentation.
You need a writer who really enjoys the thrill of the
information hunt, the challenge of the organization, and the joy of
getting a good product done on time.
You need A Written Word.
"...The fact that you wrote a user guide for a product
that hadn't been completely developed and that no one knew how to use...I
am really impressed."
Lauren Giannakopoulos, Director, Health Systems International
"...Carol, I am delighted with the paper. Your work is very much valued and appreciated here. I look forward to getting it published. Mary is working on that. I am also intrigued with your thoughts for the next paper. I'm ready to start whenever you are."
Brad Walker, CEO
Brad Adams Walker Architecture"